join the team
CMA Small Systems is a leading provider of payment systems for central and commercial banks, with over 35 years of experience in financial technology and clients in more than 60 countries.
CMA currently serves more than 1,500 commercial banks and 60 central banks, offering a wide range of specialized solutions, including:
- Real-Time Gross Settlement (RTGS) systems;
- Automated Clearing House (ACH) systems;
- Central Securities Depository (CSD) systems;
- Cheque Truncation Systems;
- Automated Trading Systems;
- National Payment Gateways;
- Commodity Clearing, Trading and Settlement Systems;
- Transaction Management Systems.
Over the years, the company has successfully implemented more than 1,500 projects worldwide.
What we offer
- Fully remote work from anywhere in the world;
- Flexible start of the working day, taking GMT-3/-4 time zones into account;
- New corporate equipment;
- Employee referral program;
- Continuous development of professional skills and personal competencies;
- A clear and efficient onboarding process with support from an engaged mentor.
ABOUT
We are looking for a highly motivated Technical Support Specialist (Spanish-speaking) to join our Support team. You will join an expert team that supports banking and payment software for central and commercial banks. The ideal candidate will have a good balance of building relationships with users, solving technical problems and knowledge of enterprise-level systems.
Role
- Providing technical support and maintenance for payment and securities depository system projects;
- Configuring, setting up, and installing systems;
- Troubleshooting issues by analyzing application and system software logs (Oracle DBMS, Windows, Linux, UNIX);
- Preparing installation packages for delivered software (releases, release notes, RPM);
- Updating and preparing software installation documentation;
- Collaborating with testing, business analysis, and development teams;
- Actively participating in the implementation of new systems at all stages (installation, training, testing).
ALL ABOUT YOU
What we expect from the candidate
Experience and knowledge:
- Basic knowledge of computer networks;
- Experience with various operating systems: Windows Server, Linux (RHEL, CentOS, Oracle Linux), and Solaris;
- Experience administering Windows Server, Linux, and Solaris;
- Knowledge of scripting languages (Bash, Batch, PowerShell);
- Experience with Git;
- Experience with SQL, including writing and analyzing CRUD queries and analyzing query execution plans;
- Hands-on experience with Docker and microservices;
- Understanding of REST/gRPC, messaging queues, retries/timeouts, and basic fault-tolerance principles;
- Experience with data replication tools (Oracle Data Guard, Oracle GoldenGate) is desirable;
- Experience with Oracle RAC is desirable;
- Experience with Jira, Confluence, SVN, VMware, PL/SQL Developer, and similar tools would be an advantage.
Language skills:
- Spanish — required, Upper-Intermediate (B2) or higher;
- English — Intermediate (B1) or higher.
